Salesforce Admin Training

Salesforce Admin Online Training

Module – 1

  • What is CRM (Customer Relationship Management)?
  • CRM Basic entities
  • Existing CRMs
  • Salesforce.com Introduction
  • Standard Objects
  • Custom Objects
  • Why Salesforce.com?
  • Different editions in Salesforce.com
  • How to sign up for Developer Edition?

Module – 2

  • Types of Fields
  • What are Records,Related Lists
  • Types of Objects
    • Standard Objects
    • Custom Objects
    • Standard Fields
    • Custom Fields
  • Types of Relationships
  • Field Dependency
  • Different types of Email templates
    • Text
    • HTML (using Letterhead)
    • Custom (without using Letterhead)
  • Visualforce

Module – 3

  • Custom application
  • Console application
  • Field Accessibility
  • Grant Login Access
  • Different types of tabs
  • Custom Object Tab
  • Web Tab
  • Visualforce Tab
  • Field History Tracking in Salesforce
  • Feed Tracking
    • https://developer.salesforce.com/
    • http://trust.salesforce.com
  • View setup audit trail
  • Organization Wide Default

Module – 4

  • Roles
  • Role Hierarchy
  • Sharing Rules
  • Profiles
  • Permission Sets
  • Password Policies
  • Developer console
  • Validation Rules
  • Workflow rules
  • Approval process
  • Reports and Dashboards
  • Scheduling reports
  • Report Types
  • Adding dashboards in Home page
  • Chatter
  • Chatter Desktop
  • Queues
  • Public Groups

Module – 5

  • Assignment Rules
  • Auto Response Rule
  • Views
  • Domain Registration
  • Search Layouts
  • Search Results
  • Lookup Dialogs
  • Lookup Phone Dialogs
  • Accounts Tab
  • Accounts List View
  • Search Filter Fields
  • Page Layout
  • Mini Console View
  • Mini Page Layout
  • Record Types

Module – 6

  • Apex Data loader tool
  • Force.com Explorer tool
  • Force.com Sites
  • Data Management
  • Mass Edit, Delete – App Exchange application
  • Login Hours restriction for Profiles
  • Edit, Delete and Clone Buttons
  • App Exchange
  • Visualforce page
  • Actions in Salesforce
  • How to expire all the users password in Salesforce?
  • How Salesforce login works?
  • Account, Opportunity and Case teams
  • Manual Sharing, Renaming Tab Names and Labels,    Adding Multiple Users

Module – 7

  • Data.com
  • Merge tool
  • Chatter Approval Request
    • https://success.salesforce.com
  • Opportunity Split
  • Workbench
  • Work.com
  • Adding Multiple Users

Module – 8

  • Visualforce Components
  • Custom Settings
  • Difference between Developer
  • Configuration only and Full Sandboxes.

Module – 9

  • Adding controller to Visualforce page
  • Apex Classes and Controllers
  • Custom Labels
  • Adding Error message in Visualforce page

Module – 10

  • Triggers
  • Unit testing
  • Batch Apex
  • Test Classes

Module – 11

  • Database.SavePoint and Database. Rollback
  • Force.com IDE installation
  • Salesforce to Salesforce connection
  • Calling Apex method from Custom Button
  • Java to Salesforce connection(REST API)
  • Fetching data from another Salesforce organization

Module – 12

  • Date Picker in Visualforce page
  • With Sharing and Without Sharing in Apex Classes
  • List, Set and Map collection data types
  • Moving Components from one organization to another organization

Module – 13

  • Creating table in VF page
  • Standard Controller
  • Custom Controller and Extensions
  • How to create a Sandbox in Salesforce?
  • How to login into Sandbox in Salesforce?
  • How to create Inbound Change set?
  • How to create Outbound Change set?
  • apex:inputText,Tag
  • Debugging Apex code
  • Try and Catch block

Module – 14

  • Governor Limits in Salesforce.com
  • Hide and Show in Visualforcepage
  • Creating Managed and Unmanaged Package
  • Date and Datetime
  • SOQL
  • Coding Standard in Salesforce

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